Spruce is dedicated to providing access to Medical Marijuana for its Vancouver patients within minutes of ordering.

Please take a moment to review this agreement. If you have any questions, do not hesitate to contact us at [email protected].



How we deliver

Spruce delivers premium, lab-tested, medical marijuana to its patients within minutes of ordering. We only deliver to downtown Vancouver — see our delivery zone here:



Member Verification 

To ensure only registered members can accept an order, we request physical ID with every delivery, no exceptions. All patients must be above the age of 19 and qualify for Medical Marijuana delivery.


Payment Options

Spruce is pleased to accept debit card or cash payments. All deliveries must be paid in person by the registered member at the time of delivery. We do not accept credit card payments or online payment processing in advance.



We cannot accept cancellations once an order has been processed. If a patient places an order but does not pay upon delivery, their account may be put on hold. More than one cancellation may result in membership being revoked.


*We understand there are sometimes extenuating circumstances for Medical Marijuana patients, and we are willing to consider documented proof that prevents acceptance of a delivery. We’re cool like that.


Refund Policy  

Orders must be paid in full at the time of delivery. However, we strive to make sure you enjoy every order. If for any reason you have a complaint, please contact us at [email protected]


Dosages and Safety

Each individual reacts differently to Medical Marijuana, and different products can have different effects. Always consult a doctor before use. Please store your order out of the reach of children, and keep it in the child-resistant packaging in which it is delivered.


Best Before 

Due to the nature of the ingredients, our products should be consumed within two weeks of ordering, although some products may last longer. Products should be stored in a cool, dark location, out of the reach of children, to ensure safety and freshness.



We shall not be responsible for delay, non-delivery, or default in shipment in whole or in part if occasioned by strikes, war, or for any delay in transportation due to demands of the Canadian government, or non-delivery or delays through natural disasters, inclement weather, accidents, insurrections, lockouts, breakdown of machinery, or stoppage of labour.


Upon acceptance of delivery, sales are made with the understanding that there are no warranties, express or implied, including any warranty of merchantability for a particular purpose not set forth in writing and signed by an authorized representative of Spruce Delivery Ltd, or any of its affiliates.


This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, negligence, or under any other cause of action.